Case Story - We Changed the Environment of the Client's House
It is evident that when customers call to make an appointment for carpet cleaning services, their carpet floors are dirty. They are often stained extensively or evidently dusty and so the indoor environment is never good. That's the reason why carpet and rug cleaning make such a difference to the indoor atmosphere, as it ensures air purification. When we provide our services, we are always thorough and make sure to advise our customers to ventilate their house often because carpets get dirty easily. When we were called to provide services to Mr. Allen's house, we didn't expect to feel such a suffocating atmosphere. Our customer hadn't cleaned the carpets for years and on top of that his house was stuffed with books and papers. It was no wonder why he couldn't breathe properly lately.
This was a real challenge for us and we hardly get challenged
We couldn't do anything about the books and the overall dust in the house but didn't fail to advise our client about the best methods to minimize the level of dust. We deeply care to help out our customers and if we feel that our consultation would mean something, we go ahead and give it. Now it was our job to clean the carpets of the house and make sure the indoor air will be purified to the best possible level. So, we focused on our work and cleaned every inch of the carpet giving attention to the stained parts. Odor removal is more effective when all stains and dirt are removed from the floor, and this is the best way to purify the environment as well.
Mr. Allen seemed to be amazed by our equipment and we assured him that we use state of the art machinery so that our job will be done effectively. We explained that the hardest thing to do is to remove dirt and microorganisms from the deepest parts of carpet and our equipment is our best chance. We worked as thoroughly as we always do and when we were done, the carpets finally looked great. They had regained their nice vivid color and the fibers were soft and fluffy. Thanks to our stain removal methods, all carpet parts were perfectly clean. Mr. Allen couldn't believe it. He couldn't stop thanking us and we felt kind of strange because we just did our job.
A few days passed by and Mr. Allen called our office and asked to speak to our contractor. He wanted to express his gratitude for our excellent carpet cleaning service and just tell us that he could finally breathe much better and that he would follow our advice. It was really nice hearing from him, and we are glad we were able to help a customer enjoy a clean house.